Terms of Service

1. Istemal Ki Ijaazat

Online Hisaab ki website aur services istemal karke aap in Terms of Service se mutafiq hote hain. Agar aap in shart o sharait se mutafiq nahi hain tou hamare platform ka istemal na karein.

2. Services Ka Taaruf

Online Hisaab mamnda khadimat faraham karta hai:

• Cloud-based digital khata aur accounting software (SaaS)
• Professional accounting aur bookkeeping services
• FBR sales tax aur income tax return filing
• Business advisory aur financial consulting
• Udhar (receivables/payables) tracking tools

3. Free Trial

Hamare naye customers ko 7 din ka muft trial milta hai. Is muddat mein koi payment nahi karna. Trial khatam hone ke baad service jari rakhhne ke liye aapko ek paid plan chunna hoga. Trial mein credit card ki zaroorat nahi.

4. Payment aur Subscription

• Tamam plans monthly ya saalana basis par bill hotay hain
• Saalana plan par 20% discount milta hai
• Payment JazzCash, EasyPaisa, bank transfer, ya credit/debit card se ki ja sakti hai
• Har cycle ki payment advance mein li jaati hai
• Pricing kabhi bhi tabdeel ho sakti hai — aapko 30 din pehle notify kiya jayega

5. Refund Policy

Hamaari refund policy:

• 7 din ke muft trial mein koi charge nahi — koi refund ka sawaal hi nahi
• Paid subscription ke pehle 7 din mein agar aap satisfy nahi, full refund milega — koi sawal nahi
• 7 din ke baad refund hamare discretion par hoga
• Expert accounting service fees — jab kaam shuru ho jaye tou refund nahi milta

6. Aapki Zimmedariyaan

Platform istemal karte waqt aap zimmedaar hain ke:

• Apna login aur password mehfooz rakhein — kisi ke saath share na karein
• Sahih aur durust financial data daakhil karein
• Platform ko kisi gair qanooni maqsad ke liye istemal na karein
• Hamare systems ko hack karne ya disrupt karne ki koshish na karein
• Ek account sirf ek business ke liye use karein (jab tak multi-branch plan na ho)

7. Hamaari Zimmedariyaan

Hum yeh ensure karte hain:

• Platform ki uptime 99.5% ya usse zyada hogi
• Aapka data encrypt aur secure rahega
• Koi scheduled maintenance pehle notify ki jayegi
• Expert services mein ICAP/ACCA certified professionals kaam karenge
• FBR deadlines hamare zimme lene ke baad miss hone par hamaari zimmedaari hogi

8. Intellectual Property

Online Hisaab ka software, design, logo, aur content hamaari property hai. Aap sirf apni personal aur business use ke liye istemal kar saktay hain. Copy, reproduce, ya sell karna mana hai.

9. Service Terminate Karna

Aap ya hum service band kar saktay hain:

• Aap: Jab chahein account band karein — koi lock-in nahi
• Hum: Agar aap Terms violate karein, fraud karein, ya non-payment ho tou
• Termination ke baad aapka data 30 din tak available rahega export ke liye

10. Liability Ki Hadood

Online Hisaab kisi bhi indirect nuqsaan, data loss, ya business loss ke liye zimmedaar nahi hoga. Hamaari maximum liability aapki ek mahine ki subscription fee se zyada nahi hogi. FBR penalties agar hamare late filing ki wajah se na hon tou hamaari zimmedaari nahi.

11. Privacy

Aapki privacy hamare liye aham hai. Tafseel ke liye hamaari Privacy Policy dekhein.

12. Governing Law

Yeh Terms Pakistan ke qanoon ke tehat honge. Koi bhi dispute Karachi ke courts mein settle hoga.

13. Terms Mein Tabdeeliaan

Hum kabhi bhi yeh Terms update kar saktay hain. Bari tabdeeli par aapko email par notify kiya jayega. Notification ke baad platform ka istemal jaari rakhhna naye Terms se mutafiq hona samjha jayega.

14. Rabta